Privacy Policy

MotorAI Inc. (the “Company”) establishes this Privacy Policy (the “Policy”) regarding the handling of personal information in connection with the services provided on this website (the “Services”).

1. Personal information

“Personal information” means personal information as defined by the Act on the Protection of Personal Information of Japan, including information relating to a living individual that can identify that individual through a name, date of birth, address, telephone number, contact details, other descriptions, or an individual identification code.

2. Collection of personal information

The Company may collect personal information in the following circumstances:

• When the inquiry form is used: name, company, department, email address, telephone number, and related information
• When the Services are used, including account registration: name, email address, and information required to provide the Services
• When information is otherwise provided directly to the Company through a method specified by the Company

3. Purposes of use

The Company collects and uses personal information for the following purposes:

• To provide and operate the Services
• To respond to inquiries, including identity verification where necessary
• To provide information about new functions, updates, and related matters
• To provide maintenance notices and other important communications
• To identify and refuse use by persons who violate applicable terms or attempt to use the Services for an improper purpose
• For purposes incidental to the purposes above

4. Changes to the purposes of use

The Company may change a purpose of use only when the revised purpose is reasonably related to the previous purpose. The Company will notify users or publish the revised purpose through a method prescribed by the Company.

5. Provision to third parties

The Company will not provide personal information to a third party without prior consent, except where permitted by applicable laws and regulations, including where disclosure is necessary to protect life, health, or property and obtaining consent is difficult.

The following cases are not treated as provision to a third party:

• Where the Company entrusts all or part of the handling of personal information within the scope necessary to achieve a purpose of use
• Where personal information is transferred as part of a business succession resulting from a merger or other cause

6. Disclosure

When an individual requests disclosure of their personal information, the Company will disclose it without delay, except where disclosure could harm the rights or interests of the individual or a third party, materially interfere with the proper conduct of the Company's business, or violate applicable law.

7. Correction and deletion

If personal information held by the Company is inaccurate, the individual may request correction, addition, or deletion through the procedure prescribed by the Company. The Company will respond without delay when it determines that the request should be accepted.

8. Suspension of use

When an individual requests suspension or deletion because personal information is being handled beyond the stated purposes or was obtained improperly, the Company will conduct the necessary investigation without delay and take appropriate action based on the results.

9. Security measures

The Company takes necessary and appropriate measures to prevent leakage, loss, or damage of personal information and to otherwise manage it securely.

10. Changes to this Policy

The Company may change this Policy as necessary. Unless otherwise specified, the revised Policy takes effect when published on this website.

11. Contact

For inquiries regarding this Policy or requests for disclosure, correction, or suspension of use, please contact the Company through the inquiry form.

Established: May 25, 2026